Health providers say AI chatbots could improve care. But research says some are perpetuating racism

^{Photo by Sanket Mishra on Unsplash}

SAN FRANCISCO (AP) — As hospitals and health care systems turn to artificial intelligence to help summarize doctors’ notes and analyze health records, a new study led by Stanford School of Medicine researchers cautions that popular chatbots are perpetuating racist, debunked medical ideas, prompting concerns that the tools could worsen health disparities for Black patients.

Powered by AI models trained on troves of text pulled from the internet, chatbots such as ChatGPT and Google’s Bard responded to the researchers’ questions with a range of misconceptions and falsehoods about Black patients, sometimes including fabricated, race-based equations, according to the study published Friday in the academic journal Digital Medicine.

Experts worry these systems could cause real-world harms and amplify forms of medical racism that have persisted for generations as more physicians use chatbots for help with daily tasks such as emailing patients or appealing to health insurers.

The report found that all four models tested — ChatGPT and the more advanced GPT-4, both from OpenAI; Google’s Bard, and Anthropic’s Claude — failed when asked to respond...